Privacy Policy

Privacy Statement Regarding Customer and Online User Information

This Privacy Statement Regarding Customer and Online User Information applies to J&J Security Systems LLC and its corporate affiliates, except for affiliates that have published their own privacy and security statements. This statement does not apply to the websites of business partners or other third parties, even if their websites are linked to ours. We encourage you to review the privacy statements of any third parties with whom you interact.

This Privacy Statement governs personal information collected from customers and online users (“you”) through J&J Security Systems LLC products, services, software, websites, communications, or through our business relationship with you.

Definitions

Corporate Affiliates: Any entity or joint venture wholly or partially owned or controlled by J&J Security Systems LLC.
Business Partners: Subcontractors, vendors, or other entities with whom we maintain an ongoing business relationship to provide products or services.
Personal Information: Information that identifies you, such as your name, telephone number, email address, or mailing address.

Information We Collect

We may collect personal information when you:

Use our website
Request quotes, services, support, or information
Purchase products or services
Participate in surveys, promotions, or sweepstakes
Subscribe to newsletters or promotional communications
Apply for a job or submit a resume
Contact us directly

Types of Information Collected

Name, email address, telephone number, and mailing address
Billing and payment information when purchases are made
Social Security number or related data when processing financing or credit requests
Employment, education, and job-related information for applicants
Demographic details such as interests, preferences, or business information

Forms will clearly indicate whether requested information is mandatory or optional.

Website and Usage Information

We may collect information about how you interact with our website, including:

Pages viewed and links clicked
Search terms entered
IP address, browser type, language, and access times
Referring and exit URLs

This information helps us analyze performance, improve services, and enhance user experience. Information collected through one source may be combined with information from other J&J Security Systems LLC resources or supplemented with information obtained from other lawful sources.

Co-Branded Services

Some services may be co-branded and offered jointly with another company. If you use or register for such services, both J&J Security Systems LLC and the co-branding partner may receive information collected in connection with those services, subject to each party’s privacy policies.

How We Use Personal Information

J&J Security Systems LLC uses personal information to:

Deliver requested products, services, and support
Communicate order status, service updates, and security notifications
Share information about products, services, promotions, or surveys
Customize and improve our offerings and website experience
Enforce contracts, terms of service, or conditions of sale
Prevent fraud and unlawful activities
Protect the security and integrity of our business and systems
Fulfill legal and regulatory obligations

Personal information may be stored and processed in the United States or other countries where J&J Security Systems LLC or its affiliates maintain operations. By using our services, you consent to such transfers.

Disclosure of Personal Information

We may share personal information:

With corporate affiliates to fulfill requested transactions
With business partners who assist in delivering services, under confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, property, safety, or security of J&J Security Systems LLC, our customers, or the public

We do not disclose personal information to third parties for their own marketing purposes without your consent.

Accessing and Updating Your Information

We strive to keep your personal information accurate and up to date. To review or update your information, please contact J&J Security Systems LLC and identify whether you are a prospective, past, or current customer.

Data Security

We use reasonable administrative, technical, and physical safeguards—such as encryption, password protection, and access controls—to protect personal information. However, no system is completely secure, and information transmitted to us is done at your own risk.

You are responsible for maintaining the confidentiality of any passwords associated with your account. Always log out of shared devices to protect your information.

We will not require transmission of Social Security numbers online unless the connection is secure and encrypted or additional authentication is required.

Children’s Privacy

J&J Security Systems LLC does not knowingly collect personal information from children under the age of 13 through our websites.

If you are under 18, please do not submit personal information without the consent and involvement of a parent or legal guardian.

Cookies and Similar Technologies

Our websites use first-party and third-party cookies to:

Enable website functionality and sign-in features
Remember preferences and settings
Improve user experience and site performance

You may accept or decline cookies through your browser settings. Disabling cookies may limit certain website features.

Web Beacons

We or authorized third parties may use web beacons in our websites, emails, or online advertisements to measure engagement and effectiveness. These technologies help analyze content performance but do not collect sensitive personal data.

SMS Privacy Policy

This SMS Privacy Policy explains how J&J Security Systems LLC collects, uses, and protects personal information in connection with our SMS/text messaging program, in compliance with the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

1.1 Contact Information

Mobile phone number
Name and contact details (if voluntarily provided)

1.2 Message Interaction Data

Message timestamps
Delivery and carrier data
User responses

We do not intentionally collect sensitive personal data via SMS.

2. TCPA Compliance

We send SMS messages only with proper consent, including:

Express written consent for marketing messages
Clear disclosure of automated messaging
No requirement to consent as a condition of purchase
Easy opt-out mechanisms

3. How We Use SMS Information

3.1 Transactional Messages

Appointment reminders
Order updates
Security alerts
Account notifications

3.2 Marketing Messages (With Consent Only)

Promotions and offers
Service announcements

3.3 Operational Purposes

Message delivery optimization
Fraud prevention
Legal compliance

4. Opt-In and Opt-Out

Opt-in requires affirmative action
Opt-out anytime by replying STOP
Reply HELP for additional information
Requests are processed promptly

5. Information Sharing

We do not sell or share mobile numbers for third-party marketing.

Information may be disclosed only to:

SMS service providers under confidentiality agreements
Legal or regulatory authorities when required

6. Data Security and Retention

We use commercially reasonable safeguards to protect SMS data. Information is retained only as long as necessary and securely deleted or anonymized thereafter.

7. Children’s Privacy

Our SMS program is not intended for children under 13, and we do not knowingly collect their information.

8. Policy Updates

This policy may be updated periodically. Continued participation in the SMS program constitutes acceptance of any changes.

9. Contact Information

For questions regarding this Privacy Statement or SMS Privacy Policy, please contact:

J&J Security Systems LLC

Phone: (770) 771-5502